Effective Date: October 2023
Welcome to Austin360Tickets.com (the “Site”). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our Site, you agree to the practices described herein.
Our policy applies solely to data collected through Austin360Tickets.com and does not encompass third-party websites or services linked from our Site. We reserve the right to update this Privacy Policy periodically; significant changes will be communicated via the Site or your provided contact information. Continued use indicates acceptance of any updates.
When you interact with our Site, such as purchasing tickets or creating an account, you may provide personal details including your name, email address, and payment information. We do not process or store your credit card details directly; our third-party payment processors handle these securely. By submitting your contact information, you consent to us reaching out via email, phone, or SMS, including through automated systems, for transaction confirmation or customer support.
We collect technical data about your device and browsing behavior, such as IP address, browser type, access times, and pages viewed. Cookies and similar technologies may be used to enhance your experience and analyze site usage.
Your information is used to process ticket purchases, manage your account, and provide support. Third-party vendors involved in shipping tickets or payment processing may access relevant data under confidentiality agreements.
We may send promotional emails or SMS messages about our services or special offers. You can opt out at any time via the unsubscribe link or by replying with “STOP”.
Data may be shared with partners to fulfill orders, comply with legal requests, or prevent fraud. We may also disclose information in the event of a merger, acquisition, or sale of assets, with appropriate notice provided as required by law.
We engage trusted vendors for services such as payment processing and customer support. These providers are contractually obligated to protect your data and use it only for specified purposes.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. You may request deletion of your data by contacting us.
We use cookies to support essential site functions, analyze traffic, personalize content, and serve targeted advertisements. Third-party partners like Google may also collect data for analytics and marketing purposes. You can manage cookies through your browser settings or opt out of targeted ads via industry opt-out tools.
We implement reasonable security measures to protect your data but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login details and account information.
The Site is intended for users aged 18 and older. We do not knowingly collect information from minors under 13. If you believe a minor has provided personal data, please contact us to take appropriate action.
You may request access to, correction of, or deletion of your personal data by contacting us at [email protected] or via our Privacy Rights Request form. We do not discriminate against users exercising these rights.
For California residents, you may also request details about data shared with third parties for marketing purposes by contacting us directly.
To opt out of marketing communications, click the unsubscribe link in our emails or reply with “STOP” to SMS messages. You can also adjust your browser settings to block cookies or delete existing cookies, understanding that some Site features may be affected.
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
We are committed to addressing your privacy inquiries promptly and transparently.